Last Updated: 12 Dec, 2018 Views: 405
If you are a staff member or student your username and password for your library account is your JC number (jc123456) and your JCU password, the same that is used for LearnJCU, eStudent, your email and more. If you can't remember your password please see this page for advice.
When staff are enrolled as postgraduate students, they will have two accounts automatically generated. If you use the JCU username and password to login, the system defaults to the student account.
Staff who also have a student account can use their staff account with their staff card by logging in to Library Account using their staff barcode (employee number) and PIN. Staff will need to set up this PIN manually with library staff.
If you are a community member, your username is the long number underneath the barcode on your library card, and your PIN number is generally set up as the last four digits of your phone number.
If you can't remember your PIN please contact InfoHelp for assistance.
Townsville +61 7 4781 5500 or ext 15500 (select option 2)
Cairns +61 7 4232 1777 or ext 21777 (select option 2)