Skip to Main Content

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Frequently Asked Questions

Browse Our Answers

How do I reference a source when the author got their information from someone else? I'm using APA.
Last Updated: 09 Jan, 2019 |
Topics:
- Referencing
|
Views: 49742
Do I need to put my reference list in alphabetical order?
Last Updated: 03 Sep, 2019 |
Topics:
- Referencing
|
Views: 18641
How do I reference the Ottawa Charter for my Nursing Assignment?
Last Updated: 12 Dec, 2018 |
Topics:
- Referencing
- APA style
|
Views: 6036
How would I make an in text reference to an organisation such as the Australian Association of Social Workers? I'm using APA style.
Last Updated: 12 Dec, 2018 |
Topics:
- Referencing
- EndNote
|
Views: 5959
Do my references count towards my Word Count?
Last Updated: 02 Oct, 2018 |
Topics:
- Referencing
- APA style
|
Views: 5665
Why am I getting a "cannot edit range" error message in EndNote?
Last Updated: 05 Oct, 2018 |
Topics:
- EndNote
|
Views: 3231
How do I find past exam papers?
Last Updated: 11 Jul, 2019 |
Topics:
- Past exams
|
Views: 3200
Endnote has now started showing my references like this {Westcott, 2014 #11}. What do I do?
Last Updated: 28 Jun, 2019 |
Topics:
- EndNote
|
Views: 2786
Why am I getting a locked file/volume error message in EndNote?
Last Updated: 05 Oct, 2018 |
Topics:
- EndNote
|
Views: 1685
Is the library open on public holidays?
Last Updated: 01 Sep, 2016 |
Topics:
- Visiting the library
|
Views: 1173

Why am I not getting results when I search Standards Australia (SAI Global)?
Last Updated: 18 Feb, 2020 |
Topics:
- Databases
|
Views: 0
How do I clear my cache/history/cookies?
Last Updated: 18 Feb, 2020 |
Topics:
- eResources
|
Views: 130
Why don't I get the option to link to a section of a Reading List in LearnJCU?
Last Updated: 18 Feb, 2020 |
Topics:
- Reading Lists
|
Views: 35
How do I book a group study room in the Library?
Last Updated: 18 Feb, 2020 |
Topics:
- Visiting the library
- Group Study Rooms
|
Views: 331
How do I upload a scan to my reading list?
Last Updated: 11 Feb, 2020 |
Topics:
- Readings
- Reading Lists
|
Views: 15
If I got information from an image within an article do I have to reference the image or the article?
Last Updated: 29 Jan, 2020 |
Topics:
|
Views: 31
How can I cite more than one source in the same sentence?
Last Updated: 10 Jan, 2020 |
Topics:
- Referencing
- APA style
|
Views: 32
What access do JCU Alumni have to online articles/databases?
Last Updated: 08 Jan, 2020 |
Topics:
- eResources
- Alumni
|
Views: 392
How do I reference an image in APA?
Last Updated: 13 Dec, 2019 |
Topics:
|
Views: 58
The URL in my reference for a journal article is really long. Should I include it all? I'm using APA referencing style.
Last Updated: 13 Dec, 2019 |
Topics:
- Referencing
- APA style
|
Views: 236

Safari gives error 405 when accessing full text
Last Updated: 12 Dec, 2018 |
Topics:
- Find It @ JCU
- Full text
|
Views: 207
Is the library open on public holidays?
Last Updated: 01 Sep, 2016 |
Topics:
- Visiting the library
|
Views: 1173
How do I book a group study room in the Library?
Last Updated: 18 Feb, 2020 |
Topics:
- Visiting the library
- Group Study Rooms
|
Views: 331
How do I find past exam papers?
Last Updated: 11 Jul, 2019 |
Topics:
- Past exams
|
Views: 3200
When is the library open?
Last Updated: 19 Feb, 2019 |
Topics:
- Visiting the library
|
Views: 107

Contact Us

Leave us a question

Townsville +61 7 4781 5500 or ext 15500 (select option 2)

Cairns +61 7 4232 1777 or ext 21777 (select option 2)

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.