Last Updated: 12 Dec, 2018 Views: 49
A number of institutions using the same remote access software as us (EZproxy) are reporting that clients accessing resources via the NBN SkyMuster satellite service get web pages that are 'gibberish' or blank.
Without access to SkyMuster ourselves this is impossible for us to verify, and we've yet to receive a report of it from any of our clients.
If you do experience this issue we believe the solution is to access our resources via a JCU VPN Connection.
Please contact us if this does not solve your access issues.
Townsville +61 7 4781 5500 or ext 15500 (select option 2)
Cairns +61 7 4232 1777 or ext 21777 (select option 2)