Last Updated: 07 Feb, 2025     Views: 32

One Search's Report an issue icon
Do you have a problem with using 
One Search? Use the Report an Issue button from the page where you see the issue. 
You can use this to tell us about any problem with using our online catalogue, including:

  • Breaches of Indigenous Cultural and Intellectual Property (ICIP) protocols, or Aboriginal or Torres Strait Islander lore (law)

  • Offensive terminology or content

  • Culturally sensitive information

  • Broken links

  • Search result issues

  • Metadata errors

 

Steps

  1. Click the exclamation mark icon to see the expanded Report an Issue form.
    One Search's Report an issue icon

    On computers, you will see this at the bottom right of the screen. On smaller screens and mobile devices, you may need to click on the ellipsis (...) at the top right to see this option.

  2. Click on the issue type.
    The expanded report an issue form

     

  3. Describe the issue briefly (a link to the problem page is automatically included).
    Problem description and email fields

     

  4. Enter your email address. This is optional but means we can tell you when the issue is resolved, or seek further information.

  5. Click Send.