Last Updated: 25 Oct, 2024     Views: 9

If you are accessing your Pressbooks e-textbook in LearnJCU (Blackboard) and it is set to private so only enrolled students can use the book, Safari's privacy settings will stop you from accessing the book.

Safari may also prevent you from using other LTIs in LearnJCU (Blackboard), so it is better to use a different browser, like Chrome, when using LearnJCU.

If you wish to continue using Safari, you can change the privacy settings in Safari to allow access.

Go to the Settings for Safari, navigate to "Privacy" on a Mac or "Privacy & Security" on an iPhone or iPad, find the Option to "Prevent Cross-Site Tracking" and turn it off. You may also need to turn off the setting to "Block All Cookies".

In Safari, click on the Safari menu, then click on Settings

Click on Privacy, then turn off the button next to Website tracking:  Prevent cross-site tracking (this is the top button)

In an iPhone or iPad, open settings and find Safari Scroll down to Privacy & Security and turn off the option to Prevent Cross-Site Tracking (this is the top button in this section)

 

N.B., while this is a known Safari problem, if you suddenly have the same "access denied" message using other browsers, your security settings in those browsers may have been changed in a recent update. Find the equivalent settings for the browser you are using. If you still cannot access the book, contact the library using our contact form or email us and tell us what device you are using, what browsers you have tried and what error messages you get. The more information you can provide us, the more quickly we can find a solution.