Last Updated: 03 Sep, 2021     Views: 26

These messages are common when using a computer with BitDefender anti-virus/anti-malware software installed.

BitDefender may be blocking access because it has mistakenly identified EZproxy as a security threat.

You can add an exception for elibrary.jcu.edu.au or disable BitDefender and use another anti-virus product)

It this does not solve your issue please see our other online access FAQs.

 

Contact Us

Townsville +61 7 4781 5500 or ext 15500 (select option 2)

Cairns +61 7 4232 1777 or ext 21777 (select option 2)