Q. How do I request a book?

JCU Students, staff and community borrowers can place a hold on items within the Library's collection. 

You can request items that are on loan or are located at Cairns or Townsville campus libraries. 

Follow these steps to place a hold:

• Search for the item in One Search
• Click on the title of the item you wish to request
• Log in with your JCU credentials under the Get it section
  • For JCU staff and students, this is your JC number
  • For Community Borrowers this is your library card number 
• Click on Place Hold 
  • Select your pickup location (Townsville or Cairns)
  • Not needed after - Only enter a date here if you will not be needing the item after a specific date e.g. an assessment due date
  • Click Send Request 

Library staff will then locate the item, and you will receive an email when it is available to collect from the Holds shelf. The email will contain a call number so that you can locate it on the holds shelf, and an expiry date. Collect the item before the expiry date as it will be reshelved on that date.

Off campus clients can request a book using the Off Campus Loan Request form.