Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Q. What does 'Your Fortigard administrator has blocked this Category' mean?

When on campus (or using JCU VPN - Full) you may get this message:

Web Page Blocked! You have tried to access a web page which is in violation of your internet usage policy.

URL: http://some.website.com/path/document.name Category:
JCU Compromised Site List
Client IP: XX.XXX.XXX.XXX
Server IP: XXX.XX.XXX.XXX
User name: JCXXXXXX
Group name:
To have the rating of this web page re-evaluated please click here.

If you follow the link you see this message

Support URL Blocked
http://some.website.com/path/document.name is in the category Category
Your FortiGate Administrator has blocked this category

Last Updated: 10 Jan, 2019 Views: 13

The JCU's Firewall (Fortigate) has been configured to block the site you are trying to access for security reasons. If you believe you should have access to the site provide the details in a ServiceNow request and the ITHelpDesk will process the request.

Comments (0)

Add a public comment to this FAQ Entry

Contact Us

Leave us a question

@jculibrary

Email us

Townsville +61 7 4781 5500 or ext 15500 (select option 2)

Cairns +61 7 4232 1777 or ext 21777 (select option 2)

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.

Q. What does 'Your Fortigard administrator has blocked this Category' mean?

Last Updated: 10 Jan, 2019 Views: 13

Comments (0)

Related Topics

Contact Us