Last Updated: 28 Aug, 2017     Views: 407


This means that you are trying to access an ebook from Off Campus without authenticating through elibrary (EZproxy) - so Proquest doesn't know you are part of the JCU community.


  1. Take note of the ebook's title
  2. Open EBL eBook Library through elibrary
  3. You will see a login screen; use your JCU username and password
  4. Search for the ebook
  5. Viewing and downloading the ebook will now work as Proquest will recognise you as coming from JCU

Contact Us

Townsville +61 7 4781 5500 or ext 15500 (select option 2)

Cairns +61 7 4232 1777 or ext 21777 (select option 2)